Warranty

The Collections b!design LVT, LVT-Premium, SPC and ECO offer a 5-YEAR FULL COMMERCIAL WARRANTY.
FOR RESIDENTIAL USE, THE MANUFACTURER’S WARRANTY IS VALID FOR 25 YEARS.

Validity range

Provided that the floor has been maintained according to the specifications in the user manual and used within the specified usage class and installed according to the installation instructions, the warranty covers exclusively the following areas:

    1. Manufacturing defects
    2. Delamination
    3. Strong, unusual color variations and fading, provided that the planks have not been exposed to direct sunlight.

Excluded from the warranty are:

  1. Normal wear and tear, damage caused intentionally or willfully: Damage due to improper installation or maintenance, chemical decomposition from improper cleaning agents, alkaline subfloors, or damage due to hydrostatic pressure, burns, cracks, dents, stains, or loss of luster due to normal aging or external influences.
  2. Labor or the cost of labor to remove the damaged and install the replacement floor.
  3. Consequential damages may be incurred in the event of usage restrictions, delayed rental time, etc., which are related to the removal or re-location of the affected material. Any further compensation for incidental or consequential damages is explicitly excluded.

If consequential damages cannot be excluded due to local legal regulations, the restrictions listed under point 2 may only be partially applicable. Specific rights are conferred by this warranty, no further claims or rights can be derived from it.

This warranty service can only be claimed by immediately notifying the distributor/dealer. The notification must be accompanied by a copy of the original invoice and a fully completed claim report with pictures, the warranty claim can only be authorized by the distributor/dealer.

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